Online safety · PRACTICAL GUIDE
What Should I Do If I Clicked a Suspicious Link?
First, avoid entering information or downloading anything else. What to do next depends on whether you only opened the page, downloaded a file or shared account details.
A simple explanation
Opening a link alone does not always mean an account or device was compromised. If you entered a password, payment detail or verification code, take action through the official service.
Step-by-step checks
- Close the page and do not follow additional prompts. Do not call phone numbers shown in the suspicious message.
- If you entered a password, use the service’s official app or website to change it; update it anywhere else you reused it.
- If you shared bank or card information, contact your bank using the number on your card or official statement.
- If you downloaded a file, do not open it. Use your device’s built-in security tools or contact the device maker for guidance.
Troubleshooting notes
Keep the message as evidence and report it through the service that received it.
When to contact RoGurd
RoGurd can offer general guidance through next steps; contact your bank or the affected service directly for account and payment issues.